Articles
Current best practice in skills development for financial services personnel
FREE
Within the Financial Services world it is often muted that the focus on regulation and sales runs a little like two opposing rollercoasters – soaring and dipping depending on economic, political and consumer demand – both with a tendency to oppose the direction of the other.
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Size: 1.84 MB
Added: 16 Aug 11
Lone working and staying safe
FREE
Why consider the potential cost to staff and the organisation associated with aggression and violence?
Firstly, employers have a duty of care towards workers to ensure as far as reasonably practical the health and safety and wellbeing of all staff and others in your organisation. Secondly, the effects on staff who are subjected to verbal or physical aggression.
PDF Document (.pdf)
Size: 1.88 MB
Added: 16 Aug 11
