What Differentiates Us

A proven track record of successful learning BPO delivery

• With a history of providing learning outsourcing services to over 50 internationally based clients ranging from mid-size businesses to Global 1000 organisation. GP has delivered proven results for clients across multiple industries, measured in both operational efficiencies and business impact
• GP delivers learning outsourcing services to over 700,000 people in over 60 countries

Global scale and reach

• Call/help centres offering 24x7 support in North America, Europe, and Asia
• Experience of using all the principle Learning  Management System solution deployed in various languages
• Delivered over 20,000 different courses in the last 47 years
• Over 67 offices globally
• Learning reach of over 140 countries globally

Innovation and market leadership

• Award-winning learning solutions, recognized internationally view awards

Flexible transition timelines without cost impact

• Experienced project teams and pooled full time employees

Global learning services company

• Significant global and regional presence with international cultural awareness

Experience specific to the proposed scope

• More than 47 years of first hand experience resulting in world class expertise

Scalable, flexible, cost-effective solutions

• Every customer has a different need, We are expert at modelling a solution that meets the customer’s needs today and our agreements are agile enough to adapt to future needs

Continuous improvement culture

• Standardised processes and quality assurance practices followed across
  global teams

Committed to customer satisfaction

• Consultative services, SLA’s and KPI’s to measure levels of satisfaction